Customer Collaboration

Lets work it out Together

Pillar takes a realistic approach to customer collaboration.  In an ideal world, the customer is always available to answer the developers' questions and to provide requirements.  And the IT people are always on call.

But in reality, it doesn’t happen like that.

In a business world where everyone is pressed for time, Pillar makes both IT and the customer accountable for collaboration.  And we make sure both sides know the consequences of failing to work together.  By knowing the stakes up front, it makes it easier for everyone involved to prioritize the collaboration process.